Return Policy


At FloralCraft, our priority has always been the satisfaction of our clients, for this we have a very easy return/exchange policy.

Our policy lasts 7 days of order delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. However, in case of Damaged/Missing Product, the Return request should be filed within 2 days of delivery.

Return request will be reviewed by FloralCraft.
If required, request will be shared with the merchant for his/her approval.
After approval, pickup of the product will be arranged through our courier partners.
If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by FloralCraft

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: C 1879 Mini LIG Rajaji Puram, Lucknow, UP 226017.


Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

we at floral craft provide free Shipping of Chikan kurtis

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